Theme 3: Trust will not grow, but technology usage will continue to rise as a ‘new normal’ sets in
Many participants pointed out that a person’s use of a technology does not necessarily equate to any level of trust in that technology. They said while some users may gain some level of trust in online interaction for various reasons in the next decade, many will be interacting in online spaces because it is convenient, because they are ignorant of or choose to ignore any potential negative consequences, or because they have no alternate options. A higher percentage of online participation certainly does not indicate a higher level of trust.
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Trust will be irrelevant. Hacking, identity...